Privacy Policy

Effective Date: July 30, 2025

Welcome to Petmars.shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following personal information from you:

  • Name, email address, and phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party providers)

  • Browser type, IP address, device information, and usage data (for analytics)

2. How We Use Your Information

We use your personal information to:

  • Process your orders and deliver products

  • Communicate with you regarding your orders or inquiries

  • Improve our website, services, and customer experience

  • Send marketing emails if you have opted in (you can unsubscribe at any time)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic

  • Remember your preferences

  • Enhance user experience

You may disable cookies in your browser settings, but some features of the site may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third parties, including:

  • Payment gateways (e.g., PayPal, Stripe)

  • Shipping providers (e.g., logistics companies)

  • Website analytics services (e.g., Google Analytics)

These providers are only given the information necessary to perform their functions.

5. Data Security

We use appropriate security measures to protect your personal data. However, no method of data transmission over the internet is 100% secure. By using our website, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your data

  • Withdraw your consent for marketing communications

To exercise your rights, please contact us using the details below.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@petmars.shop
Phone/WhatsApp: +86 15625778430